Searching for an essay?

Browse the database of more than 3800 essays donated by our community members!

The Decision Making Essay

The Decision Making Process You are to write a minimum, 2-page essay (you’re probably going to need more), on this week’s subject matter per below. From your own personal experience, think about a time that your organization made a major change to meet the needs of its customers or other stakeholders (many of you are in the military) Your analysis should cover the following: The context of the decision-making processes, including for example the goals, activities, history or culture of the organization; the complexity and special features of the task or problem; the major stakeholders of the decisions.

The main phases or activities of the decision-making process, including for example the background leading up to the problem situation; problem recognition; development and evaluation of alternatives; selection of alternative; and outcome of the decision. Where possible incorporate the “Wicked Problems…..” background information to show a link between what you read in this document and what occurred in your organization. Assess the overall quality of the decision-making process.

essaypro

[Rated 4.8]

Prices start at $12
Min. deadline 6 hours
Writers: ESL
Refund: Yes


Payment methods: VISA, MasterCard, American Express

extraessay

[Rated 4.8]

Prices start at $11
Min. deadline 3 hours
Writers: ESL, ENL
Refund: Yes


Payment methods: VISA, MasterCard, American Express, Discover

extraessay

[Rated 4.7]

Prices start at $10
Min. deadline 3 hours
Writers: ESL, ENL
Refund: Yes


Payment methods: VISA, MasterCard, JCB, Discover

ESSAYASSIST
[Rated 4.7]

Prices start at $10
Min. deadline 3 hours
Writers: ESL
Refund: Yes


Payment methods: VISA, MasterCard, Discover, American Express


1. My organization is a fast-moving consumer goods company (FMCG). We were making soaps that had features like nice fragrance and nice packaging. The company used to advertise the soap heavily using several celebrities. It had a strong market share the world over.

Now, the sale of soap has been declining gradually. This is the background of the case and the decision making process is for introducing major changes to arrest the declining sales. This is the goal.

Now, the context for making a decision has been clarified by the management. The decision being made is to overhaul the soap and give it a makeover. The company is planning to add fresh attributes like antibacterial properties in the soap. Here the roles and responsibilities should be clearly defined. The ultimate or the final decision maker should be identified, along with the stakeholders.

The next step will be to determine the constraints. The constraints can be in the form of the amount of budget or scope of changes that can be incorporated in the soap etc. With this, the decision-making process should assess the consequences of each alternative.

The stakeholders of the decision are the management of the company (who wants to arrest the declining sales) and customers (who want a soap with better attributes).

2. The first phase is the intelligence phase where the problem and its situation has been identified. The problem is the declining sales of the flagship soap brand. In this phase, the conditions in the environment which call for decisions are identified.

The next step is the design phase in which alternatives are identified and the possible courses of action are evaluated. The criteria for assessing the alternatives will be selected. For example, will the alternative be assessed on the basis of incremental market share gained or will it be on the basis of volume growth? This is followed by the choice phase in which a course of action is selected from the alternatives that were identified and assessed before. Our organization wants to focus on volume growth and has identified incorporating anti-bacterial feature in the soap brand.

3. The overall quality of the decision-making process was good. The problem was identified clearly. Management had then clearly defined its objectives and what it wanted and expected from the soap brand in the future. The proper decision was taken keeping in mind all the constraints and the expectations and requirements of all the stakeholders.